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May 1, 2023
The Nuance of Navigating Clients 1. When I started out in Season 1 of the podcast, I said I learned through trial by fire, I’m not from a construction family. It was the school of hard knocks all day long. I always strove for definition in my work so I could express what I was doing for clients i.e “know what you’re selling” and understand why I was doing it for myself i.e. a need to understand purpose. 2. When I started my business I wanted to be different. Yeah yeah, don’t we all but I meant in the sense that I wanted people to think about contractors differently where I live. To remove the stigma on some level. Was that idealistic, yes. Naïve, a bit. How exactly was I going to do this? Not be a sleazy contractor? Do good work? Follow through with what I said? Be reliable? That’s what everyone says. And, also, those were already characteristics I had. I’ve always been an if you’re on time you’re late kinda guy. Ok, I wanted to create a positive overall experience. I started s…